How to Stop Shipton & Heneage Catalogs From Your Mailbox

calendar Oct 4, 2026 / · 6 min read · opt out junk mail shipton heneage  ·
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Why Shipton & Heneage Mail Keeps Arriving

Not every unwanted catalog in a US mailbox comes from a company with a storefront down the street — some of it crosses an ocean first. Shipton & Heneage is a UK-based retailer, in business since 1989, that ships its shoes, slippers, and accessories internationally, pricing in US dollars for American customers rather than keeping sales confined to the UK. An order, a catalogue request, or a name on a third-party list the company mails from can each put an address on its catalogue list.

The product range behind the mailings is broad for a single catalog: men's dress shoes across brogues, oxfords, derbys, monk shoes, and wholecuts; loafers and boots including Chelsea, chukka, country, and military styles; a large slipper line running from plain velvet Albert slippers to crested, regimental, and monogrammed versions; clothing such as pyjamas, dressing gowns, and smoking jackets; and accessories including shoe care products, shoe horns, belts, cufflinks, and horn-handled grooming brushes. Shipton & Heneage's own Contact page doubles as the way customers request a printed catalogue in the first place — the page tells visitors that "if you would like a catalogue," they should send a name and address in the comment box. That detail matters for anyone trying to stop the mail: the company's opt-out page sends you to the same contact channel to stop it.

There's no single federal do-not-mail registry the way there's a national Do Not Call list for phone numbers. The FTC's guidance on stopping junk mail points to DMAchoice, the industry's opt-out service, which it says "will stop most, but not all, promotional mail." So two jobs are worth doing: ask Shipton & Heneage itself to stop, and register with DMAchoice for the mail that reaches you through other lists.

Shipton & Heneage has a page for exactly this: Opting out of Mailings, linked as "Opt out of Catalogue Mailings" in the site's footer. It says that if you no longer wish to receive paper catalogues, you should contact the company and it will "add you to our database as a suppression." The same page notes that "from time to time we may use 3rd party data for mailing catalogues" — so a catalogue can reach you even if you never ordered — and it sends US readers to DMAchoice for that, adding: "We cannot do this for you."

How to Opt Out of Shipton & Heneage Mail: Step by Step

  1. Read the company's opt-out page. It confirms the process: contact Shipton & Heneage and ask to be added to its suppression list for paper catalogues.

  2. Send the request through the Contact page — the same form the company uses for catalogue requests, which asks for a name and address in its comment box — or call the Crieff head office at +44 (0)1764 784 684 (Mon–Fri, 9am–6pm) or the London showroom at +44 (0) 207 738 8484 (Mon–Sat, 10am–5pm). Say plainly that you want to stop paper catalogues.

  3. Give the name and address exactly as printed on the catalogue label, including your full US state and ZIP code, and list any recent previous address the catalogues still come to.

  4. Ask separately about email if you also get Shipton & Heneage emails. Its privacy wording (below) covers email on its own terms.

  5. Register with DMAchoice. Shipton & Heneage's own opt-out page sends US readers there for catalogues mailed from third-party lists. Per the DMAchoice FAQ, online registration costs $8 and registering by mail costs $9, and your preferences are kept for 10 years.

What the Privacy & Security Policy Covers

Shipton & Heneage's Customer Service page includes a "Privacy & Security" section worth reading before — or alongside — a removal request, since it describes what the company does with customer information more broadly than the catalogue mailing alone. It states the company collects name, address, phone number, email address, payment card details, and shoe size, for two stated purposes: processing an order and providing service. The policy says the company "will not e-mail you in the future unless you have given us your consent" and "will not pass your e-mail address to other trusted traders unless you agree" — language that applies specifically to email rather than postal mail, which is part of why a catalogue opt-out and an email opt-out can be worth stating separately in the same request.

The same section says the company will not collect sensitive information without explicit consent, and that if you find inaccuracies in what it holds, it "will delete or correct it promptly." It also mentions cookies, noting you can usually set your browser to prevent them — a separate matter from the postal list. The site footer also links a "Your Privacy Choices" page, apart from the catalogue opt-out.

If You Live Outside the US

Shipton & Heneage mails catalogues to more than one country, and its opt-out page splits the advice by where you live. Readers in the UK who get a lot of unwanted catalogues from third parties are pointed to the UK Mail Preference Service — the "Your Choice" Preference Scheme run by the Direct Marketing Association (UK) in London. Readers in the US are pointed to DMAchoice. For everyone else, the page says to search for your own country's opt-out system, if one exists.

The page is also clear about the limit of what the company will do on your behalf. It will add your address to its own suppression list when you ask, but registering with a national preference service is something only you can do: "By registering with these bodies you can elect to not receive catalogues. (We cannot do this for you)."

A DMAchoice List for People in Your Care

DMAchoice also runs a list for mail sent to someone you look after. Per the DMAchoice FAQ, you can register a dependent in your care on the Do Not Contact for Caretakers List; the list "is updated and sent to subscribing companies each month," and DMAchoice says to expect a decrease in mail within three months of registration.

What to Expect After You Opt Out

Catalogues already printed and addressed when your request arrives may still turn up, so expect the mail to taper off rather than stop at once. Because Shipton & Heneage also mails from third-party data, the DMAchoice registration matters here more than it does for a retailer that only mails its own customers.

If catalogues keep arriving, follow up directly through the same Contact page and reference the date of the original request. If you move, make the request again from your new address. And if the broader goal extends past this one catalogue — fewer shoe, slipper, and apparel mailers generally, less marketing mail from companies with no direct relationship to the reader — the DMAchoice registration covers the wider pool of marketers, while the direct request covers Shipton & Heneage's own list. Together they cover more than either one alone.

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